StaffCop Enterprise packs a selection of monitoring tools and automation features to match Teramind, but their value is lessened by a painstaking on-premises setup and virtual machine VM provisioning process as opposed to Teramind's seamless installation. Teramind also provides a more intuitive, cloud-based management user interface UI and user experience UX than either InterGuard or Veriato Teramind was also one of the easiest tools we tested to install agents, configure the admin dashboard, and get up and running fast without much hassle.
ActivTrak, on the other hand, is an ideal option for SMBs or even enterprises that don't need the full-blown Big Brother oversight of Teramind and want an easy-to-use platform for tracking employee productivity and efficiency metrics. It's a "Google Analytics for your office" and the best of the productivity-focused tier of monitoring products we reviewed.
It is also worth noting that for the time tracking products reviewed in this roundup, we did not change the existing ratings or awards. So, while VeriClock is rated as a 4. In the future, we'll update our reviews as new features become available for each individual product. So, as a living and breathing document, some of the tools listed today in this roundup may not be listed in a year, as scores may change and new products may be added to the roundup. As you try solutions, be sure to check in with us to see if any new software has been added to this roundup.
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Regardless of why your business needs this kind of software, employee monitoring tools should be handled with the utmost respect for privacy. For admins, the power that accompanies this kind of software should necessarily surface concerns when it comes to handling confidential or personal data, overseeing managerial access rights over whom they can monitor, and maintaining a level of transparency as to what constitutes "work hours" and whether employees are aware they're being monitored.
The vast majority of the tools in this roundup include strict access controls that allow managers and supervisors viewing admin dashboards to see only the employee profiles and monitoring data of workers they are directly managing and authorized to see. When choosing an employee monitoring tool, another factor to consider is whether the software lets your business decide if the monitoring agents installed on company machines will be visible to employees, disguised under different app or process names or completely incognito.
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Some platforms let you turn agent visibility on and off and customize program names. However, in other platforms, a completely stealth agent is the default option.
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This is also a key factor depending on compliance laws. In Europe, for instance, employers are required to notify employees if they are being monitored this isn't required in the US. So, while employee monitoring agents are intended in many cases to run as stealthy, blended-into-the-background processes, don't discount the ability to configure visibility and privacy settings when you're researching which product to buy. Consider the case of remote or telecommuting workers.
While an employer may say there is no expectation of privacy on company machines, how do you handle the monitoring of a remote worker who's off the clock but still using their company laptop? Teramind, for example, allows remote employees who have a revealed but not incognito agent to press Start and Stop so that monitoring only happens while the employee is on the clock. However, privacy features in these platforms should and do go beyond that.
For example, DeskTime Pro and Time Doctor let admins choose whether to take regular or blurred screenshots to maintain more privacy. StaffCop Enterprise and Teramind let you build monitoring policies, either for specific users or company-wide, that designate websites or apps you don't want to monitor. So, if an employee logs into their Chase account to check their bank balances, then the agent can suspend monitoring and keystroke logging so as not to record sensitive financial data. The technology at work in employee monitoring tools can provide tremendous benefits to businesses through comprehensive oversight, data gathering, data reporting, and automation.
When choosing the tool that's right for your organization, it's worth keeping Google's old slogan in mind while evaluating the monitoring features, customization, and powerful data gathering capabilities at your company's disposal: don't be evil.
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Smooth user experience. Full automation layer, including anomaly detection. Tracks keystrokes. Provides OCR on-screen recordings. Privacy compliance and access control. Option to switch from stealth to revealed mode. Multiple deployment options including cloud and hosted environments. Cons: In-depth monitoring features can be complicated. Pros: Intuitive admin interface. Active Directory integration. Application monitoring. Two-factor authentication.
Automated alerts. Google sign-in. Offer iOS app. Productivity tracking. Sensitive data redaction. User privacy features. Screenshot capability. Cons: Incapable of OCR for keyword search within screenshots.
Lacks keystroke logging. It's a lot like Google Analytics with its analytics dashboard and a good fit for business operators and employees, and that's why we recommend ActivTrak as our Editors' Choice. Pros: Easy to understand and use. Affordable compared with the competition. Robust monitoring functionality. Tons of settings for administrators. Cons: Cannot schedule future time.
Bare-bones user interface. Supports just 1 GB of storage space. Stopwatch doesn't show seconds.
It's highly configurable and affordable and, although it had a few minor feature misses, it should still be a top contender for your short list. Pros: Wide selection of add-on modules and features. Custom dashboards. Keyword alerts. File tracking. Chat app and social media monitoring.
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Keystroke logging. Powerful notification and report wizards. Extensive data sources. Audit logs.
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Mobile app. Cons: Compatibility issues and manual settings can make agent installation a hassle. Dated user interface. Data takes some time to sync.